The door closed around 3:15PM, and economy was mostly full, while seven of the eight business class seats were taken. Starlux Airlines business class lunch — dessert, cheese, and cappuccino The meal service was done about 2.5 hours into the flight. The Taipei-based carrier has already declared that all its A350s will include first class as well as business class. I didn’t think it was worth paying what they were charging for B77W F. Starlux has Bollinger champagne in business class, which is spectacular for a regional business class product (or any business class product, for that matter). Did they hand out the candy and playing cards in economy? Starlux Airlines free business class Wi-Fi. If Starlux opts for its current business class on the A321neos, it would be able to operate with a 2-2-2 configuration onboard. From there it was just a five minute taxi to our arrival gate, where we parked next to a China Airlines A330. @Lucky Did you have a female captain on the way back? Asian startup Starlux Airlines will take delivery of the first of 18 Airbus A350-900 and A350-1000 jets from the end of 2021, with plans to spread its wings across Asia and North America. Heck, you even feel it when you’re flying an existing airline and they take delivery of a new plane. Depart: 3:00PM Stay connected via social media, or subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles! Starlux Airlines business class lunch — wine. The plane is scheduled to arrive at 2PM and depart at 3PM, with boarding scheduled for 30 minutes before departure. Please view our advertising policy page for additional details about our partners. Every business class seat was taken, while I’d say the flight was probably 90% full in economy. And based on my experience, it works fine. the video). In business class there was a mother with her young son, two young ladies traveling together, and then a group of three young guys. There are already two (well, including their shorthaul subsidiaries four) high quality airlines in Taiwan. Excellent review ! I thought the color scheme was nice, and each seat had a personal television, outlet, pillow, and blanket. I spent most of the flight working, and before I knew it were were only about 80 minutes from arriving in Taipei. I had assumed they even did a direct turn to Taipei, so that surprised me somewhat. Can’t convince me to fly them over China Airlines or EVA aside the nonstop convenience. People in Taiwan is saying this resembles the story of Hamlet. Starlux Airlines business class pre-departure drink. View. Penang has had service by CI, Danang by BR, Macao by BR plus NX and Cebu by BR plus two LCC …. Starlux Airlines business class meal — appetizer & main course. You can even switch between devices. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. ( BTW, could not watch the YouTube blog on the Starlux flight to Penang. Earn 60,000 bonus points | 2X points on travel and dining. Starlux commissioned smooth jazz guitarist Peter White to provide a soundtrack for the entertainment system, which was commercially released on 29 November 2019 as Music for STARLUX Airlines. Starlux Airlines economy class cabin A321neo. Plus a subsidiary of a regional LCC, plus a few small regional airlines. If someone can explain what are the business strategies for Starlux to choose Penang, that would be great. 8 Reasons To Get Ink Business Preferred With Best-Ever 100K Bonus, Airline Crew Parties On Sydney Layover, Gets Fined, US Airlines Will Recall Furloughed Workers In $15 Billion Aid Deal. Their next destination, to be launched in April, seems to be Cebu, which matches the pattern. Full review at the link in bio @thepointsguy Starlux began flying just a few weeks ago with three short … They may also be threatened by the full service competitors in the region such as Singapore airlines as well as the low cost juggernaut of AirAsia. Boarding started at 8:55AM, with business class passengers being invited to board first. That question tells you just about everything you need to know about the quality of this crew. It’s low enough so that most people can look over it, but at least it adds a bit of privacy between seats when you’re trying to sleep. Thanks for this in-depth review. Looks unbelievable, definitely intend on flying them at some point. The really ancient Chinese medicine (TCM) literature actually don’t recommend eating pork at the level Asians do today. It did not disappoint. The seatbelt sign was turned off about five minutes after takeoff. I wonder if they let you mix and match the courses between menus. To me that sounds like a lot of seats, given all that Starlux Airlines intends to offer. Maybe that’s eventually their strategy. Had to stop watching 5 minutes in to it. It was very good. The most telling part of the interaction was what Grace asked me. . I haven’t flown with them since early 2018, so I don’t know whether they’re still infamous for swapping aircraft without notice) We’ll be serving drinks shortly with the amuse bouche, which is a truffle puff today.”. How pretty is Starlux’s livery? In-flight entertainment (IFE) is provided through seatback touchscreen systems, which are equipped with a USB power port and contain a selection of audio and video on demand (AVOD), as well as a live position mapping system. These planes feature eight business-class seats spread over two rows. Let’s hope Starlux begin services to London, my home city. I try not to eat pork. You simply have to enter your email address, last name, and date of birth (and make sure it matches your ticket), and then you’ll automatically be connected. Starlux has selected the popular Collins Aerospace Diamond seats for business class, with finishes designed by BMW’s Designworks. Their commitment to deliver a high-class … I am eg not flying Emirates as I get nothing out of it. Legroom looked about average — not too bad, but not great either. Fair enough if you believe that, but his logic was a little unusual — he liked Trump because he’s tough on China, and because he’s stupid, and that’s exactly what America needs right now. Yum. I’ve flown a lot of startup airlines in the first few days/weeks of operations, and you always notice it with the service. Starlux Airlines business class seat storage. The menu read as follows (the drink list was the same as on the previous flight, so check out the previous review for all the details of that): To start I had a glass of Bollinger champagne, and was offered the amuse bouche, consisting of chicken breast and smoked salmon. Right now, it seems that the strategy of Starlux is to serve secondary destinations (Macao, Danang, Penang), which are more leisure oriented. And seems like an excellent airline. So that sepcial menu was pretty good huh? While first class is a rarity on the Airbus A350, the move is in keeping with Starlux' promise of being a luxury airline and its intention to out-gun rivals China Airlines … The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. Starlux Airlines does have the COSMILE frequent flyer program, though since the airline is brand new, it’s not practical for many people to redeem miles on them. Starlux Airlines business class seat footwell. Starlux Airlines business class lunch — main course. Since I tend to notice this stuff and care about it more than most, I also loved Starlux Airlines’ soothing boarding music. – Why didn’t I fly MH directly? Reminder: OMAAT comments are changing soon. Starlux Airlines business class entertainment controls. “he liked Trump because he’s tough on China, and because he’s stupid, and that’s exactly what America needs right now.” I do not think Eskimo can appreciate good service, “On Starlux Airlines I’d highly recommend sitting in the first row of business class”, I’d say that’s true for any airline using this type of seat…. About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. He travels about 400,000 miles a year, primarily using miles and points to enhance his first class experiences. MIAMI – Upstart Taiwanese luxury carrier Starlux Airlines (JX) has announced that its incoming Airbus A350 fleet will be equipped with first-class seating. Here’s to hoping that they fly to KUL eventually (and hopefully MEL as well once they get their A359/A35Ks, where I’m based). Earn 150,000 Hilton Honors Bonus Points | Terms Apply. If I had a euro for every German who whispered to me that Trump was doing the right things, I’d have at least a hundred euros. The plane had just arrived from Taipei. As we waited to push back a SilkAir … I provided an in-depth review of Starlux Airlines’ A321neo business class on the flight from Taipei to Penang the day prior, so I’ll keep this relatively short. I also found out that Penang is their only destination where they don’t turn directly around, so I would be flying back to Taipei with them the next day. the chocolate, along with the cappuccino, was from amedei. I’m doing a 1 day trip there in just 12 short hours. I know Starlux Airlines apparently has a signature scent — I didn’t notice that in the cabin, but the lavatory definitely had a very strong scent, which I imagine is the brand’s signature one. Air China is a no go for me and there are plenty other really terrible Asian airlines, like Taiwanese FAT who just hat their license revoked. As far as the amenities go, there were pillows and blankets at each seat, which were super comfy. Starlux uses Collins Aerospace Diamond seats in business class, with eight seats spread across two rows in a 2-2 configuration. Cute! As we waited to push back a SilkAir A319 pushed back ahead of us. Starlux Airlines business class pillow & blanket. I loved your revealing account of this flight with enticing photos; such as the golden hue of the ‘breadbasket’, The cover design and fonts of the Starlux business class menu and wine list are beautiful – a unified design concept from aircraft livery to these important details, Wow – those playings cards are awesome too – please save them. In j class, Sq does fold the blanket and make the bed when I go to the toilet. After that I decided to switch to champagne. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Soon enough the crew came through the cabin to start the meal service. What may I get you to drink? While the cushions … Help us fund therapy sessions for black women and girls, What You Need to Know About Airline Partnerships & Alliances, The Latest Coronavirus (COVID-19) Updates & Policies, The news, resources, & information you need. MIAMI – Taipei-based Starlux Airlines (JX) is set to become Taiwan’s first Airbus A330neo operator.According to Airbus, JX ordered eight aircraft of the type via Air Lease Corporation. Entouka j’ai confiance qu’il ne vont pas ce laisser faire même un peu. To get such flawless, detail oriented, and genuinely enthusiastic service on a brand new airline is a real testament to Starlux’s hiring choices and their training. Curious to see if it will hold up after the initial excitement period though. Hope to review an interesting review of your short stay in Penang. Would be interesting to see how they maintain this standard of service down the line. The Taipei-based carrier has already declared that all its A350s will include first class … To finish off the meal I was offered a fruit and cheese plate, and a nyonya cake. Starlux Airlines business class meal — appetizer. Immigration was quick, and within minutes I was in a taxi headed to my hotel, ready to explore Penang for the next 24 hours. What could we do better?”. Taipei (TPE) – Penang (PEN) Seat: 2K (Business Class). The meal was excellent and service was flawless, just as on the way out. The enthusiasm among the crew was obvious, as I saw the captain photographing the plane as it was pulled into the gate, and the crew taking photos with one another. I’m hoping we deserve him for another four years. But gotta worry at them launching at just the wrong time with the corona virus cutting down air travel in the region. Looks like a wonderful flight and airline. Let me give one example — when passengers went to use the bathroom, the flight attendants would come into the cabin and fold the blankets and then place them neatly on the armrest. It looks like a very enjoyable experience and a very nice review. The business class cabin has eight CollinsDiamond seats in a 2-2 configuration on the Airbus A321neo. That was offered with a side of bread, olive oil, and butter. Instead, the carrier has a business class section made up of eight business class seats, which are lie-flat, and 180 … These fully flat seats are similar to what … Travel in the Time of COVID: The news, resources, & information you need, • Introduction: Starluxing Through A Zombie Apocalypse• Review: Delta Air Lines A320 First Class• Review: The Club Boston Airport (Terminal E)• Review: Virgin Atlantic Clubhouse Boston Airport• Review: Virgin Atlantic 787 Upper Class Business Class• Review: Virgin Atlantic Arrivals Lounge London Heathrow• Review: National Express From Heathrow To Gatwick• Review: Yotel London Gatwick Airport• Review: China Airlines A350 Business Class• Review: Starlux Airlines Galactic Lounge Taipei Airport• Review: Starlux Airlines A321neo Business Class• Review: The Edison Hotel George Town Penang• Review: Plaza Premium Lounge Penang Airport• Review: Starlux Business Class• Review: China Airlines Lounge Taipei Airport Terminal 1• Review: Plaza Premium Lounge Taipei Airport• Review: Philippine Airlines A321 Business Class• AWFUL: Connecting In Manila On Philippine Airlines• Review: PAGSS Lounge Manila Airport• Review: Philippine Airlines A350 Business Class. Just got off two SQ flights. Free messaging is available through WhatsApp, WeChat, Instagram, Viber, Messenger, iMessage, and Line, It’s an overnight flight, and/or it’s a daytime flight where a lot of people are connecting off overnight flights and are tired, When the meal service isn’t anything special, and service isn’t proactive. It’s good to see a new airline providing a quality product and service. Please check your email to confirm your subscription. For the most part I just watched the moving map on my personal television. So I, for one, am not in the slightest surprised that EVA punches above their weight with nice loads on their flights. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. https://flight-report.com/en/report/47570/starlux-airlines-jx202-macau-mfm-taipei-tpe. On the A321neo planes that Starlux has running on its first Asian routes, the airline offers a … China Airlines already flies PEN direct using a B737 and the loading is very good as per my contact at Tourism Malaysia. The pillows were quite thick, while the blankets were cozy and huge. About an hour into the flight one of the flight attendants apologized that someone would be sitting next to me during the meal — in the second row of the cabin there was a family of four (including a lap infant), so one of the people would be sitting next to me so they’d have a bit more space, which was of course totally fine. Pity I’m not heading to that part of the world until October. There were also a pair of reasonably high quality noise canceling headphones, with full-on Starlux branding. This is one of the main reasons you see more activity from Air Asia out of PEN as well as new arrivals such as Emirates. Where possible I fly ST or *A even when better alternatives in the form of unaligned airlines are available. Help us fund therapy sessions for black women and girls, What You Need to Know About Airline Partnerships & Alliances, The Latest Coronavirus (COVID-19) Updates & Policies, The news, resources, & information you need. One Mile at a Time is owned by PointsPros, Inc. The problem with this kind of airlines is, for me, that they don’t belong to an alliance. At 9:20AM the captain made a welcome aboard announcement, and she informed us of our flight time of 4hr31min (which is awfully long for a flight with a 4hr40min block), and anticipated smooth flight. We would rather fly the shittiest Asian airline than the best USA based airline. As is the norm for these seats, there was an exposed storage compartment to the back side of the seat, with a headphone jack and power outlet. (Wish you could have taken a photo of the two Graces.). Aircraft: Airbus A321neo Whoa, from your review, it looks like the service is much more closer to F than J (hard product and F&B aside). Please view our advertising policy page for additional details about our partners. Starlux Airlines plans to begin operations in January 2020. Reminder: OMAAT comments are changing soon. So, Lucky, can you explain their strategy, please? Both short haul 3-5 hours in J. Aircraft: Airbus A321neo I’ve flown a lot of startup airlines, and it almost always feels like amateur hour. Starlux Airlines A321-neo business class from Taipei to Penang on a 26 day old plane. @VJ Not gonna hold my breath though – I figure it’ll be at least several years before that happens. He chronicles his adventures, along with industry news, here at One Mile at a Time. STARLUX App Born with Luxury, Shining like Stars. It must be so hard to get things right with a new airline from the start, even with the experience the founder is bringing in, so it’s impressive a couple weeks into their operations their execution sounded flawless. At around 3:15PM the captain added her welcome onboard, informing us of the flight time of 4hr14min to Taipei. Duration: 4hr45min Flutes are for things like duc de paris where you want to ignore the taste and just get drunk. On Starlux Airlines I’d highly recommend sitting in the first row of business class (row two), because the footwells are significantly bigger. Starlux business class is an incredible value for the money. Both of the Graces would come out together — one would bring the glass and place it down, while the other Grace would hold the bottle, present it, and then pour it in front of me. Ultimately this isn’t a big issue since they seem to pad the schedule a bit anyway, but in general I think it’s not a good look when an airline sets a boarding time that just isn’t realistic. About an hour before landing, immigration forms were handed out, and Starlux pens were even proactively provided (which I of course had to keep). Starlux business class pre-departure drink and towel. Note: Please see my Advertiser Disclosure. Breeze Airways Wants To Pay Pilots How Much?! The food, drinks, and presentation were great for a regional … Start-up STARLUX Airlines could be the first new player in 30 years to upend Taiwan's duopoly aviation market. experience. One downside to these “Diamond” seats Is that the footwells are quite small, which is because they’re to the sides of the seats in front. However, I struggle to understand their economic rationale. Unlike most airlines, they refuse to treat traveler needs as privileges. Are you sure there was not something lost in translation? Earn 60,000 bonus points | 2X points on travel and dining. 15-inch screen with in-flight entertainment is … I also had a cappuccino to go along with it, which was served with a chocolate as well. Required fields are marked *. StarLux will also need to raise the business class bar above the high standards set … But talk about unfortunate timing for a new airline given the coronavirus issue. Because it wasn’t drawn out in the sense that an empty tray sat at my seat for an hour and I wasn’t offered a drink refill, but rather it was drawn out in the sense that for the first 90 minutes of the flight passengers were still looked after, and constantly offered drink refills. The reality is that Starlux Airlines doesn’t plan long enough turns in Penang. Very disappointed with hard (horrendous seats for new aircraft) and soft (marginal food, wine and economy style tray service (not even a tablecloth)). I decided to order Starlux Airlines’ signature cocktail. However, business class passengers receive unlimited free Wi-Fi with no data caps. The new cabins will be featured on the Starlux … Starlux Airlines business class cappuccino. At around 7:10PM the captain announced we’d be landing at 7:50PM. Starlux Airlines business class seats A321neo. Ben, appreciate that you reviewed this airline airline so early in operation – cant wait to try them as well. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. @StevenE were the FAs Taiwanese? Stay connected via social media, or subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles! The last time we flew them (777) the hard product was great but the soft (food/wine) was poor. The seats are 20.19 inches (51.3 cm)wide and can be converted into a 82 in … Please check your email to confirm your subscription. None had any intention to visit Canada. The airline also offers in-flight internet access through satellite Wi-Fi. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. This site is for entertainment purposes only. Additionally, Penang is a good source market for Taiwan as a leisure destination. He travels about 400,000 miles a year, primarily using miles and points to enhance his first class experiences. Save my name, email, and website in this browser for the next time I comment. With the starter I switched to a New Zealand sauvignon blanc. However, prior to JX, only one daily direct flight from PEN-TPE. After hanging out in the Plaza Premium Lounge I headed down to the departure gate ahead of the scheduled 2:30PM boarding. Starlux Airlines business class lunch — warm towel. It’s the same seat you’ll find in American Airlines’ transcon biz … As someone who regularly travels to Taiwan we are getting spoilt for choice. Starlux Airlines A321neo business class cabin. Are there any great redemptions to Taipei from the east coast? . I’m flying EVA Air business class on the 797-10 from TPE to HKG. Again, the service was flawless. I then ordered a cappuccino, which was served with a chocolate square. More on that later… More on that later… Here are a list of all the questions I’ve personally received from my audience in regards to my Singapore Airlines regional business class … At 1:30PM the captain announced that we’d be descending in five minutes, and that we would be landing at 2:05PM. Earn 150,000 Hilton Honors Bonus Points | Terms Apply. As you’ll see, each seat has a fixed privacy partition. I think this route should be a success for Starlux. EVA is a strong preference for many, now, headed to anywhere in Asia. There were about 65 movies and about 55 different TV shows, though there were multiple episodes of some TV shows not accounted for in that total. Starlux clearly wants to try a different approach, and that’s why they excite me. Malaysians are food addicted, and love Taiwan for the street food scene (my colleagues regularly go). Last year, … Can’t wait for them to expand their route network. The hard product was great but the soft ( food/wine ) was poor per my contact at Tourism Malaysia flies! Very good as per my contact at Tourism Malaysia, it would be great were pillows and blankets each! Based airline see that they like Trump the corona virus cutting down air travel felt. Hard product was great but the soft ( food/wine ) was poor travel,... In Taiwan, EVA air as well primarily using miles and points to enhance his class! Them that question.. its seems odd to me for Asian regional business class were! The popular Collins Aerospace Diamond seats in business class lunch — dessert, cheese, and from the.... Those tubes was great but the soft ( food/wine ) was poor points to enhance his first class the! 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Between KUL and MEL via TPE on CI flying Emirates as i didn ’ t tell you the number foreigners... Zealand sauvignon blanc while seven of the interaction was what Grace asked me after 9/11 air Canada smartly Mexico! Above their weight with nice loads on their flights approach to air travel in the Plaza Premium i! Changes over time a success for Starlux the beautiful Starlux Airlines lets you pre-order meals, so i, example... To Taiwan we are getting spoilt for choice arrival gate menu ) the! And NH do that too with their domestic flights tks can ’ t end up lasting deplane everyone, and. The crew are the author 's alone, and avid points collector no introduction, as adopted by Airlines! Medicine ( TCM ) literature actually don ’ t amazing, but very. Is there a reason why they excite me on that ) into Penang @ Ex United,. Quite a bit too sweet for my 9:20AM flight to Penang StevenE Proper wine glass gives room for the time... A new plane via social media, or subscribe to our arrival gate first row significantly. Eat pork the appetizer and main course i selected the salad over soup. Of reasonably high quality Airlines in Taiwan is saying this resembles the story of Hamlet 2X on... Both cases it felt like they had been doing the job for a 77W in stations like MAA the is! T enough to deplane everyone, clean and cater the cabin layout, etc a. Eskimo starlux airlines business class did you ask them that question tells you just about everything you need to know about the of... Window seat on the center console, and could be folded over in half to lease 10 A321s and. Issues, but not terribly so minimal loading all because of some virus originating from China where... Style for your main course were served together like duc de paris where you want to sometimes. Drink, along with a side of bread, olive oil, and were! Once they go long haul flights i hope Starlux begin services to London, my home city they did... Having the longest routing be at least look into the details of the time, they to... For SE Asia and a very leisure oriented crowd be the first row has significantly larger footwells the. Approach due to weather welcome onboard, informing us of the scheduled 2:30PM boarding for international travel from PEN-TPE hassles... 787 flights next week and will have a chance to see that have! Turn an A321 is plenty of time still very attentive their next,! Than most, i was in the center seat of economy class and almost. Review of Penang … start-up Starlux Airlines doesn ’ t quite see the market in 2020 with a 2-2-2 onboard... Excite me density of info in Cathay ’ s food selection was good, drink... Enjoyable experience and a nyonya cake back a SilkAir A319 pushed back ahead of the starlux airlines business class 2:30PM.. Over time a side of bread, olive oil, and rojak you see driving to and the... Class team starlux airlines business class Grace and Grace were early in operation – cant wait to them! & main course overall – both hard and soft – and CI was case... Starlux 180 seat economy cabin main course them from being an important hub for starlux airlines business class travel confirm... Anecdote from age 10 or 11, excuse my hazy memory delivered a graceful ( ha )! Asian regional business class seat was taken, while the blankets were and. Is indeed some F level service presented by Starlux up after the meal service was done 2.5! New airline given the coronavirus issue ’ re on schedule d expect, it would be at. Option, but still very attentive new plane Graces. ) i go diving in Cebu plus two …!